Refund Policy

We offer a 15-day refund policy, which means you have 15 days after receiving your item to request a refund. If your refund request is based on a product defect or because you have received the wrong product, you will be refunded for the initial cost of the product plus shipping.

However, if after inspection of our product it is concluded there were no defects and your return is due to a change of heart, you will be refunded for the cost of the product only. All shipping costs (to and from) will be at the customer's expense.

Due to the nature of this 100% recycled material there may be some cosmetic imperfections. We stand behind our product and offer a 1-year parts replacement program to any of our customers for free. After the year has expired we would be glad to sell you replacement parts at very reasonable rates. We are always there for you if you need any advice, have questions or concerns. Please email or call us anytime.